Open role · Dubai

B2B SaaS Sales Closer

Own qualified inbound opportunities for Zena and move the right UAE businesses from first conversation to paid activation.

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Location: DFHQ, Dubai World Trade Centre
Work type: Full-time, on-site
Experience: 24–35 months relevant B2B; 24+ in UAE
Probation: Three months

The role

This is a closing role, not a lead-generation role.

Organic search is already generating Zena signups. You will take ownership after a qualified prospect enters the pipeline: understand the business, run discovery, demonstrate the right workflow, resolve Meta and WhatsApp onboarding questions, handle objections, collect payment and complete the handoff.

We need someone who can move quickly without becoming careless. Every follow-up must have a purpose, every opportunity must have a next action, and every commitment made to a customer must be recorded.

Success

What you will be accountable for

Commercial outcome

Convert at least 40% of assigned, qualified inbound signups into paid customers, or reach AED 10,000 in collected new business during the monthly sales cycle.

Pipeline control

Keep qualification, next action, decision-maker, blocker, commercial status and follow-up date current for every active opportunity.

Clean handoff

A close is complete when payment is collected and onboarding has an accurate record of the customer’s requirements and commitments.

Responsibilities

What you will do

Qualify inbound signups by business fit, use case, urgency, buying authority and WhatsApp readiness.
Run focused discovery calls and Zena demonstrations based on the customer’s actual workflow.
Explain SaaS pricing, onboarding dependencies and expected outcomes clearly.
Assess Meta Business Portfolio access, verification status, WABA readiness and phone-number requirements.
Handle commercial and technical objections with accurate, direct communication.
Follow up consistently across WhatsApp, phone and email without losing pipeline context.
Collect payment, document the sale and hand the customer into onboarding.

Requirements

What is non-negotiable

Experience level: 24–35 months of total relevant B2B sales experience, including at least 24 months closing opportunities in the UAE market.
Relevant product knowledge: hands-on B2B SaaS sales and WhatsApp Business Platform/API experience. WhatsApp Business mobile-app use alone does not qualify.
Meta knowledge: hands-on experience with Meta Business Suite, Business Manager or Business Portfolio, including business-verification and onboarding requirements.
Communication: clear discovery, demonstrations, follow-ups and direct closing conversations.
Discipline: reliable CRM updates, prioritisation and follow-through.
Availability: full-time, on-site work from DFHQ at Dubai World Trade Centre.

Assessment

How we assess efficiency

We start with the work history documented in your CV. The review looks for evidence directly relevant to this role:

01
Mid-level closing experience
24–35 documented months of relevant B2B sales, including at least 24 months closing in the UAE market.
02
SaaS and WhatsApp API knowledge
Clear experience selling B2B SaaS and working with the WhatsApp Business Platform/API, not only the WhatsApp Business app.
03
Meta operating knowledge
Hands-on work with Meta Business Suite, Business Manager or Business Portfolio, including business-verification and onboarding requirements.
04
Live verification
Shortlisted candidates receive interview questions based on their own work history and claims.

Employment

What Fictora Labs provides

Salary
Company SIM card
Travel allowance
Qualified inbound opportunities
Zena product and technical onboarding
On-site workspace at DFHQ, Dubai World Trade Centre

Application

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Share your contact details and CV. The application usually takes less than three minutes.

Your application

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Full name * Email address * WhatsApp number * Current location * LinkedIn profile (optional) CV in PDF format *Maximum file size: 5 MB. I can work full-time from DFHQ at Dubai World Trade Centre. I understand that this role includes a three-month probation period. I consent to Fictora Labs processing my application and CV for recruitment, including automated analysis of professional evidence. Final hiring decisions are human-reviewed. Read the privacy policy.

Fictora Labs assesses applicants on relevant experience, demonstrated judgment and the ability to perform this role. We do not request a photograph, date of birth or marital status.